Privacy Policy
Last updated: August 2026
Who we are
Social Project is a social media strategy and management agency. This policy explains what information we collect through our website, why we collect it, and how we use it. If anything here is unclear, you can reach us directly at work@craftedbywords.in.
Information we collect
When you fill out the contact form on our website, we collect:
- Your name
- Your email address
- Your business name (if provided)
- The reason you selected for contacting us
- Any message you choose to include
We do not collect payment information, government IDs, or any sensitive personal data through this website.
How we use your information
We use the information you submit only to:
- Respond to your enquiry
- Understand your business before a strategy call
- Follow up about our services, if relevant
We do not sell, rent, or trade your information to third parties.
How the contact form works
Our contact form is processed by FormSubmit, a third party form delivery service, which sends your submission directly to our email inbox. We do not store form submissions in our own database. FormSubmit's handling of data in transit is governed by their own privacy practices.
Cookies and analytics
This site loads fonts from Google Fonts, which may involve a standard connection to Google's servers. We do not currently use tracking cookies or third party analytics scripts on this website. If that changes, this policy will be updated.
Data retention
We keep enquiry emails only for as long as needed to respond to you and maintain a record of client communication. You can request that we delete your information at any time by emailing us.
Your rights
You can ask us at any time to:
- Tell you what information we hold about you
- Correct inaccurate information
- Delete your information from our records
To make any of these requests, email work@craftedbywords.in.
Changes to this policy
We may update this policy from time to time as our website or services change. The date at the top of this page will reflect the most recent update.
Contact
Questions about this policy can be sent to work@craftedbywords.in.